Report a problem or incident

Always call 000 in case of an emergency situation on the rail trail.

Please help us keep the rail trail safe and enjoyable for everyone by reporting any incidents or problems using one of the forms below.

You can also contact us, check out trail safety and rules or read our frequently asked questions.

Report a problem

For all maintenance or service requests for the rail trail, stations or assets, including but not limited to:

rail trail surface damage or concerns
bridge or tunnel maintenance
rubbish/illegal dumping
overgrown vegetation or debris
vandalism or graffiti
noise or air quality concerns.

Report a problem form

Report a Problem - Tweed Section

First name

Last name

Contact number

Privacy and protection of personal information

We are collecting this information to manage your report.
The information will be available to Tweed Shire Council staff, and any approved contractors or agencies required to administer the reported problem.
Information provided is voluntary. Without this information, we will not be able to take any action.
Tweed Shire Council is collecting this information and will store it securely. Stored information is located at Civic Centre, Murwillumbah NSW 2484 and Amazon's AWS cloud services in Sydney, Australia.
Call us on 02 6673 0404 or email hello@northernriversrailtrail.com.au to access or correct your personal information.

I consent to have Tweed Shire Council store my submitted information so they can administer my report.

Report an incident

For all rail trail incidents involving users, within 12 hours of occurring or as soon as possible, including but not limited to:

slip, trip, fall incident
user collision or accident
inappropriate conduct / unsafe behaviour and unauthorised use
first aid or emergency services required
lost person, property or theft.

Report an incident form

Report an incident - Tweed section

First name

Last name

Contact number

Incident category

Section of Rail Trail

Location of incident

Address

Town or village

Incident details:
Date, time, number of people directly involved

Incident description:
Please describe what happened - include as much detail or specifics as possible such as descriptions, verbal exchanges, witnesses, weather, etc.

Details of affected persons (if different to the person above)

Did you inspect the area following the incident?

Yes

What did you see?

Did you contact emergency services?

Yes

What responder was required?

Was first aid required or provided?

Yes

Details of first aid treatment provided

Was an ambulance or hospitalisation required?

Yes

Load an image or video from your phone (optional) - up to 5 images allowed with 10 MB limit each

Upload

Privacy and protection of personal information

We are collecting this information to manage your report.
The information will be available to Tweed Shire Council staff, and any approved contractors or agencies required to administer the reported incident.
Information provided is voluntary. Without this information, we will not be able to take any action.
Tweed Shire Council is collecting this information and will store it securely. Stored information is located at Civic Centre, Murwillumbah NSW 2484 and Amazon's AWS cloud services in Sydney, Australia.
Call us on 02 6673 0404 or email hello@northernriversrailtrail.com.au to access or correct your personal information.

I consent to have Tweed Shire Council store my submitted information so they can administer my report.

Report a problem or incident

Report a problem

Report a problem form

Privacy and protection of personal information

Report an incident

Report an incident form

Privacy and protection of personal information

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